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Suggestions are invited for improvements in Customs Processes

Suggestions are invited for improvements in Customs Processes
Start Date :
Aug 31, 2016
Last Date :
Sep 16, 2016
00:00 AM IST (GMT +5.30 Hrs)
Submission Closed

Central Board of Excise and Customs (CBEC) is a part of the Department of Revenue under the Ministry of Finance, Government of India. It deals with the tasks of formulation of ...

Central Board of Excise and Customs (CBEC) is a part of the Department of Revenue under the Ministry of Finance, Government of India. It deals with the tasks of formulation of policy concerning levy and collection of Customs & Central Excise duties and Service Tax, prevention of smuggling and administration of matters relating to Customs, Central Excise, Service Tax and Narcotics to the extent under CBEC's purview.

The current Customs Business Services are being catered through a set of independent applications;CBEC now envisages an integrated platform for providing services through a single application. The new application is envisioned to be built as a high-end futuristic platform which is robust and scalable.

CBEC invites suggestions to improve upon the Customs Business Services namely Cargo Clearance, Courier clearance, Postal clearance, SEZ – Customs clearance, Passenger clearance and Baggage clearance.

We request you to provide your valuable suggestions for improvement in the following:

- Cargo Clearance
- Courier
- Postal
- SEZ- Customs Clearance
- Baggage Clearance
- Passenger Clearance

Note:

-The last date for submitting suggestions is 15th September 2016
-Please restrict your comments to 1000 characters. In case your comments exceed 1000 characters, please upload your suggestions as a pdf document.
-The nature of suggestions should be in form of improvements in the current Business Processes
-The suggestions submitted will be reviewed by competent authorities before considering incorporating the same into the new integrated platform scope if found required.

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Showing 203 Submission(s)
Afsal P
Afsal P 9 years 10 months ago
04.Transparency & International Benchmark We should publish various numbers and statistics regularly and compare the ease of cross border shipments/logistics to the top 10 nations in the world. the vision and target as good as top 3 countries in the world, at the same time ensuring security and compliance without hassle. #mygov #departmentofrevenue #finance #tax #ministryoffinance #cbec #Central Board of Excise and Customs
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Afsal P
Afsal P 9 years 10 months ago
2.Courier Clearance Tracking - This is a major issue today fo a consumer. When I purchase something international, or a cross border courier comes, currently tracking stops when it enters customs. Courier company’s tracking ID no longer works, customs department doesn’t provide any additional tracking I think. a)a tracking ID should be issued by customs department and provided to user for further tracking b) should be some bi-directional API where a new tracking ID is issued by Customs
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Afsal P
Afsal P 9 years 10 months ago
Major improvement areas: 01. Customer Service & Help line- need of a professional and dedicated line, I should be able to call and know info of ay items passing through customs, register complaints with SLA. Just like today’s courier service help-lines, should be able to assist a customer with various processes with customs. #mygov #departmentofrevenue #finance #tax #ministryoffinance #cbec #Central Board of Excise and Customs
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Ramanujam_3
Ramanujam_3 9 years 10 months ago
AO should be qualified to assess the goods imported by his technical skills and data sheet provided, for ex. Chemistry graduate must for chemicals clearance and electronics graduate and do on.a panel if experts be formed for online opinions from experts to ascertain duty.updates about different chemicals should be available to the AO on his computer. Generic names to be proviby importers for easy assessment.
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santosh kumar
santosh kumar 9 years 10 months ago
Custom process apne aap improve ho jayenga gst aane ke bad....bas ydi koi problems hogi to officer ke work me ydi officers ke work par atention karna hoga.
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JAGDISH PATHAK
JAGDISH PATHAK 9 years 10 months ago
In respect to improvement in custom processes, I want to suggest that, The procedure of release of goods should be simplified, further, there should be also watch on tax / duty evasion or illegal material brought in port, the advance technology should be used to investigate such evasion and illegal activities, further, capacity of storage should be increased, so that, the goods can be stored safely , when the release of goods procedure are under progress, it should be quick procedure,best wishes
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